GUIDE LINE FOR ADDING FACEBOOK IN THE DASHBOARD

This guide is for the internal team to collect the correct Facebook (FB) links from customers.

Information to Request from Customers:

1. Facebook Reviews Link
   
   
   • Guide the customer to navigate to their business profile.
   • Instruct them to click on the Reviews section.
   • Request them to copy and share the link from the browser’s address bar.
   • Verify that the link directs to their review page.
     
     Important Notes:
   • Ensure the business address on Facebook matches the Google Business Profile address. If there is a difference, then create a new location.
   • Confirm that the location name matches exactly as displayed on the Facebook page.